Wrong image displays in SERP

[creighton-mschrage]

I have a listing of staff on one web page, and when you search for a specific person on that page, the SERP shows the correct page, but the wrong picture displays in the SERP. Is there a way to remove a photo from a SERP on individual pages? We have the search configured to look for photos in a certain place but it does not work in this scenario.

[plevan]

Hi,

Display of photos in search results pages are usually based on underlying metadata.

This could either be an embedded thumbnail URL containing in a metadata field, or the URL to the thumbnail might be constructed in the template from various metadata elements (such as a staff ID) to construct the URL to the image.\

You'll need to check to see where the thumbnail image is being sourced from inside the template and then check to see what metadata is being indexed to trace back to where the fault is.