Facets labels loading strange characters

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1

Hi

 

Having a strange issue with facets loading in wingding like characters.  This only happens for the facet catergory labels.  See attached screenshot.

 

Any ideas why this could be happening?

 

Thanks Screen Shot 2015-05-15 at 12.51.49.png (5.47 KB)

2

If those are metadata-driven facets, I'd first investigate whether those values are present in mapped metadata fields in the results themselves.  If they are, then you'll need to clean up the undesirable characters at the source.

 

As a mitigation, you've also got facet blacklisting to work with:

http://docs.funnelback.com/faceted_navigation_black_list_collection_cfg.html