Facets menu not accessible

We recently upgraded to FB15, after creating a new collection there are many options greyed out and not usable, such as Customise Faceted Navigation

Any ideas why this would be happening?

Hi @gavin1211 -

Changes to Faceted Navigation in v15.8+ require collections to have a ‘Service’ created for them.

Note the ‘Create Service’ green button in the upper-left:

Service created: features restored, links updated to Marketing Dashboard:

You’ll note the Faceted Navigation configuration in v15.8+ also supports the preview/publish model on a per-facet basis. No more reindexing required between configuration changes.

See also:

Reading: Faceted Navigation - Funnelback Documentation - Version 15.10.0, there’s a few out-of-date comments there. I’m happy to bring those to the attention of the product team.

Gordon as always you have gracefully explained the solution - thank you

Preview/publish model on a per-facet basis is a fantastic feature.

Happy to help.

The product team is keen to get feedback on improvements to Faceted Navigation editing screen - what you see in the v15.8 release is just the beginning…