Failed updates & log files

[beesman]

Hi,

 

It would be really useful to have an overview of how to 'bug-fix' a failed update. For example, which log file(s) should we be looking at, in what order of priority? And what kinds of messages are relevant in these logs?

 

Thanks

Dan 

[gordongrace]

Hi Dan -

 

A good starting point would be:

 

http://docs.funnelback.com/funnelback_troubleshooting.html

 

There's a lot of different log files that are created during a collection update, each tracking its own phase.  The flowchart below shows the interaction of those phases (and some optional ones), and the log files created at each phase for a web collection update.

 

The over-arching update-COLLECTION.log is a summary of all of the phases.
Web Collection Update - Details.png (179 KB)

[mearso]

Is it possible to send reports on failed collection updates to more than one email address.

 

 

[mearso]

Answering my own question: easiest way is to edit the collection.cfg file and add comma separated email addresses.

[gordongrace]